Privacy & Cookies Policy

Rush Procurement (“we”, “us,” “our”) are committed to protecting your privacy. There are various ways that you might interact with Rush Procurement and the information you provide when doing so allows us to improve our service.

This Privacy & Cookies Policy (together with our terms and conditions and any other documents referred to in it) describes the type of information that we collect from you (“you/your”) through the use of our services (“Services”), or the use of our website https://www.rush.co.uk (“Website”), how that information may be used or disclosed by us and the safeguards we use to protect it.

This Website, our related websites and any mobile sites or mobile application that link to this Privacy & Cookies Policy (collectively, the “Website”, “Websites”) are owned and operated by Rush Procurement, 25 George Street, Croydon, CR0 1LB.

We have drafted this Privacy & Cookies Policy to be as clear and concise as possible. Please read it carefully to understand our policies regarding your information and how we will treat it. By using or accessing our Website or the Services, you agree to the collection, use and disclosure of information in accordance with this Privacy & Cookies Policy.

Please check back regularly to keep informed of updates to this Privacy & Cookies Policy. Please read this Privacy & Cookies Policy carefully and ensure that you understand it. Your acceptance of our Privacy & Cookies Policy is deemed to occur upon your first use of our Website. If you do not accept and agree with this Privacy & Cookies Policy, you must stop using our Website immediately.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

If you have any comments on this Privacy & Cookies Policy, please email them to [email protected]

Who We Are

Here are our details:

– Our Website address is https://www.rush.co.uk

– Our company name is Rush Procurement Ltd

– Our trading name is Rush Hair & Beauty

– Our registered address and company number are: 25 George Street, Croydon, CR0 1LB,

Company Number: 127 927 29

We respect your right to privacy and will only process personal information about you or provided by you in accordance with the Data Protection Legislation which for the purposes of this Privacy & Cookies Policy shall mean: (i) the retained EU law version of the General Data Protection Regulation ((EU) 2016/679) (UK GDPR), the Data Protection Act 2018 and any other national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK and then (ii) any successor legislation to the UK GDPR or the Data Protection Act 2018 and other applicable privacy laws.

We are the primary data controller for the purpose of the data held.

This Privacy & Cookies Policy explains the following – What information we collect and why we collect it.

This Privacy & Cookies Policy applies to Rush Procurement and its subsidiaries, affiliates and franchisees and covers our processing activities as a data controller.

We may alter the terms in this Privacy & Cookies Policy at any time by posting the amended terms.

All amended terms will automatically take effect 30 days after they are posted.

We will announce any relevant changes and their rationale to this Privacy & Cookies Policy via email. Your continued use of the Website or the Services is deemed to be acceptance of changes made to the Privacy & Cookies Policy, so please check periodically for updates.

The Website is not intended for or directed at children under the age of 13 years. As such, the Website is designed for adult user interaction. We do not intentionally collect personally identifiable information from children under the age of 13.

What information we collect and why we collect it – We collect personal information which you provide through any of the below means:

Personal information we collect includes any of the following –

This information will be collected, stored, accessed and processed in a secure manner.

We retain personal data when and if it is necessary and relevant for our operations.

The data is retained for a period of time defined by our legitimate interest.

Once it is no longer necessary for us to hold your data we will dispose of it in a secure manner.

How We Use Information

We will only use your personal information if we have a legal basis for doing so. The purpose for which we use and process your information and the legal basis on which we carry out each type of processing is explained below.

Purposes For Which We Will Process The Information

We use collected data to: provide and improve our services, provide a personalised experience, contact you, provide you with customer service and to provide personalised marketing.

Data is processed for services and payments, customer support and fulfilment, and recruitment in order to enable us to perform our contract with you.

Data is used to provide you with information and materials that you request from us, to personalise our services, plus our Website, to you, the user.

We process data to update you on services and products and benefits we offer and to inform you of changes to our policies, other terms and conditions and other administrative information plus to administer this Website for you and your computer, mobile device or other item of hardware through which you access this Website and to keep this Website safe and secure.

Data is used to measure or understand the effectiveness of any marketing we provide to you and others, and to deliver relevant marketing to you.

Data is used to enforce the terms and conditions and any contracts entered into with you.

If you do not wish to provide us with your personal data and processing such data is necessary for the performance of a contract with you and to fulfil our contractual obligations to you, we may not be able to perform our obligations under the contract between us.

Where you provide consent, you can withdraw your consent at any time, but without affecting the lawfulness of processing based on consent before its withdrawal. You can update your details or change your privacy preferences by contacting us as provided in “Contacting us” above.

Data is used on the legal basis of our legitimate interest and to provide you a personalised experience and to provide you with personalised advertising and marketing which includes seasonal campaigns via email and SMS messaging. You have the right to opt out all the marketing at any time.

Where we do collect Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data) and it is necessary to do so for our business, we will obtain your specific consent, unless we have another lawful basis to do so.

Note that we may process your personal data for more than one lawful ground if the data is used for several purposes. Please Contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been used.

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

We use a third-party processor to market and advertise our Services to you.

We will only market our Services to you if:

You can opt out of third-party marketing at any point through contacting us or using the customer portal.

As already indicated above, with your permission and/or where permitted by law, we may also use your data for marketing purposes which may lead to us contacting you by email and/or telephone with information, news and offers on our Services.

We agree that we will not do anything that we have not agreed to under this Privacy & Cookies Policy, and we will not send you any unsolicited marketing or spam. We will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the UK GDPR and the Privacy and Electronic Communications (EC Directive) Regulations

Our website may use a pixel operated by Teads and/or a first party cookie, after obtaining your consent, in order to optimize our advertising campaigns. Teads tracking technology only collects information regarding the URL address, the types of device, browser and operating system information you currently use, your IP address.

 

For more information, feel free to read Teads privacy policy. Please also note that you have the right to access personal data Teads hold about you and to ask that your personal data be corrected, erased, or transferred. You may also have the right to object to, or request that Teads restrict, certain processing, by addressing your request at [email protected].

 

Third Parties may include, but are not limited to – Facebook, Twitter, Instagram, Experian, Yahoo, Google and Bing.

Opting out

You can ask us to stop sending you marketing messages at any time by logging into the online customer portal and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you or by contacting us at any time.

Change of purpose

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you in a timely manner and we will explain the legal basis which allows us to do so.

Disclosure Of Your Personal Data To Third Parties

We will not sell, rent, lease or otherwise share your personal information other than as outlined in this Privacy & Cookies Policy or without obtaining your consent beforehand.

Internal third parties
We may share your personal information with our group companies, affiliates, subsidiaries, franchisees or contractors as necessary to carry out the purposes for which the information was supplied or collected (i.e. to provide the services and products you have requested from us or to provide employment opportunities to candidates for employment with Rush Procurement).

External third parties
Personal information will also be shared with our third-party service providers and business partners who assist with the running the Website, our business, our services and products including; hosting providers, email service providers and SMS providers. Our third-party service providers and business partners are subject to security and confidentiality obligations and are only permitted to process your personal information for specified purposes and in accordance with our instructions.

We may link to or show content from third party websites as a service to you but will not share personal data without your prior consent. These third-party websites are operated by companies that are outside of our control, and your activities at those third-party websites will be governed by the policies and practices of those third parties. We encourage you to review the privacy policies of these third parties before disclosing any information to them, as we are not responsible for the privacy policies of those websites.

In addition, we may disclose information about you when we believe, in good faith, that such use or disclosure is reasonably necessary to:

Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under UK GDPR and the law. Any third party that we share data with will not be permitted to use it for any other purpose than fulfilling their contract with us.

Security of Your Personal Data

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

We use appropriate measures to safeguard personally identifiable information, which measures are appropriate to the type of information maintained and follows applicable laws regarding the safeguarding of any such information under our control. In addition, in some areas of this Website, they may use encryption technology to enhance information privacy and help prevent loss, misuse, or alteration of the information under our control. We also employ industry-standard measures and processes for detecting and responding to inappropriate attempts to breach our systems.

No method of transmission over the Internet, or method of electronic storage, can be 100% secure. Therefore, we cannot guarantee the absolute security of your information. You are advised to take suitable precautions when transmitting to us data via the internet and you take the risk that any sending of that data turns out to be not secure despite our efforts.

The Internet by its nature is a public forum, and we encourage you to use caution when disclosing information online. Often, you are in the best situation to protect yourself online. You are responsible for protecting your username and password from third party access, and for selecting passwords that are secure.

If you have any questions about security on this Website, you can contact us as provided in “Contacting us” below.

Where we store your data and security

We may transfer your collected data and store it outside the UK. It may be processed outside the UK to fulfil your order and to receive our Services and deal with payment. If we do store or transfer data outside the UK, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the UK GDPR. Such steps may include, but not be limited to, the use of legally binding contractual terms between us and any third parties we engage with and the use of standard contract clauses. Your acceptance of this Privacy & Cookies Policy shall be your consent permitting us to store or transfer data outside the UK if it is necessary for us to do so.

Data security is of great importance to us, and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through our Website. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

By giving us your personal data, you agree to this arrangement. We will do what we reasonably can to keep your data secure.

Any payments made by you, will be encrypted.

We have implemented security measures such as a firewall to protect any data and maintain a high level of security.

Notwithstanding the security measures that we take, it is important to remember that the transmission of data via the internet may not be completely secure and that

Data Retention: How Long Do We Keep Your Personal Data

When you contact us, we may keep a record of your communication to help solve any issues that you might be facing. Your information may be retained for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirement.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by contacting us.

Your rights

Subject to certain limitations, you have rights under data protection laws in relation to your personal data. These rights include the rights to:

 

Your Right To Object

You have the right to object where we are processing your personal data. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

You have the right to object, on grounds relating to your particular situation, at any time to processing of your personal information which is based on our legitimate interests. Where you object on this ground, we shall no longer process your personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.

Exercising Your Rights

If you wish to exercise any of the rights set out above, including withdrawing consent, please contact us giving us specific details regarding which right you choose to exercise.

No fee usually required 

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

 

 

 

 

Use of Cookies, IP Addresses and Aggregate Information

Cookies

In order to improve this Website, we may use small files commonly known as “cookies”. Cookies are a technology that can be used to help personalize your use of a website. A cookie is a small amount of data which often includes a unique identifier that is sent to your computer or mobile phone (your “device”) from this Website and is stored on your device’s browser or hard drive. We use cookies on this website to enhance your experience, ad personalisation, monitor performance and optimise site functionality.  The cookies we use on this Website will not collect personally identifiable information about you and we won’t disclose information stored in cookies that we place on your device to third parties.

To enable us to assess the effectiveness and usefulness of this Website, and to give you the best user experience, we collect and store information such as pages viewed by you, your domain names and similar information. Our Website makes use of anonymous cookies for the purposes of:

By continuing to browse this Website, you are agreeing to our use of cookies.

If you don’t want us to use cookies when you use this Website, you can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it or decline at any time. However, if you block cookies some of the features on this Website may not function as a result.

You can find more information about how to do manage cookies for all the commonly used internet browsers by visiting www.allaboutcookies.org. This Website will also explain how you can delete cookies which are already stored on your device.

We currently set the following cookies:

 

Third Party Cookies

 

Cookies from third parties – We currently use the following third party cookies:

Information we collect from you about your browsing behaviour

We collect, store and use information about your visits to this Websites and about your computer, tablet, mobile or other device through which you access this Website. This includes the following information:

We use “Google Analytics” on this Website. This cookie provides us with a visitor count and an understanding of how visitors move around and use this Website. We can then use this information to improve navigability on this Site generally. The cookies we use on this Website will not collect personally identifiable information about you and we will not disclose information stored in cookies that we place on your device to third parties.

We are obliged by Google Analytics to state the following:
This Website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help this Website analyse how users use the Website. The information generated by the cookie about your use of this Website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of this Website, compiling reports on Website activity for Website operators and providing other services relating to Website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this Website. By using this Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

IP Addresses and Aggregate Information

An Internet Protocol (“IP”) address is associated with your computer’s connection to the internet. We may use your IP address to help diagnose problems with our server, to administer this Website and to maintain contact with you as you navigate through the Website. Your computer’s IP address also may be used to provide you with information based upon your navigation through this Website. Aggregate information is used to measure the visitors’ interest in, and use of, various areas of this Website and the various programs that we administer. We will rely upon aggregate information, which is information that does not identify you, such as statistical and navigational information. With this aggregate information, we may undertake statistical and other summary analyses of the visitors’ behaviours and characteristics. Although we may share this aggregate information with third parties, none of this information will allow anyone to identify you, or to determine anything else personal about you.

Links

The Website may, from time to time, contain links to and from the websites of our business partners, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.

Social Media and Online Engagement

We occasionally use a variety of new technologies and social media options to communicate and interact with customers, potential customers, employees and potential employees. These sites and applications include popular social networking and media sites, open source software communities and more. To better engage the public in ongoing dialog, certain of our businesses use certain third-party platforms including, but not limited to, Facebook, Twitter and LinkedIn. Third-Party Websites and Applications (TPWA) are Web-based technologies that are not exclusively operated or controlled by us. When interacting on those websites, you may reveal certain personal information to us or to third parties. Other than when used by our employees for the purpose of responding to a specific message or request, we will not use, share, or retain your personal information.

Complaints

You have the right to make a complaint at any time with a supervisory authority, in particular in the EU (or EEA) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner (www.ico.org.uk)

If we receive formal written complaints, we will follow up with the person making the complaint. We work with the appropriate regulatory authorities to resolve any complaints that cannot be resolved directly. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Changes to this Policy

We regularly review our compliance with our Privacy & Cookies Policy. We also adhere to several self-regulatory frameworks in addition to complying with applicable law.

We may change this Privacy & Cookies Policy from time to time. If this Privacy & Cookies Policy changes, the revised Privacy & Cookies Policy will be posted at the “Privacy & Cookies Policy” link on this Website’s home page. In the event that the change is significant or material, we will notify you of such a change by revising the link on the home page to read “Newly Revised Privacy & Cookies Policy.” Please check the Privacy & Cookies Policy frequently. Your continued use of this Website constitutes acceptance of such changes in the Privacy & Cookies Policy, except where further steps are required by applicable law. This Privacy & Cookies Policy was last updated on the date set out at the end of the policy.

Contacting Rush Procurement
If you have any questions about this Privacy & Cookies Policy or your information, or to exercise any of your rights as described in this Privacy & Cookies Policy or under data protection laws, you can contact us at Rush Hair Customer Service:

 

 

Dispute Resolution

We will use our best efforts to negotiate in good faith and settle any dispute that may arise out of or relate to this Privacy & Cookies Policy or any breach of it.

Any dispute shall not affect our ongoing obligations under this Privacy & Cookies Policy.

This Privacy & Cookies Policy and any dispute or claim relating to or connected with it (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales and the courts of England and Wales are the only place where disputes or claims relating to or connected with this Privacy & Cookies Policy (including non-contractual disputes or claims) may be decided.