Recent:
I was very sad to hear that Dayane has left, as I am extremely picky with my hair. However, I tried a new appointment with Lily, who did a perfect job. She understood the assignment and communicated effectively. It was a calm and straightforward experience, and I left very happy with my hair, which rarely happens! I will definitely book with Lily next time as well.
Previous:
Had an amazing hairdressing experience with Dayane. I felt really listened to and safe. It was a straightforward process. She asked clarifying questions before every big decision. She went with an approach where we did a little at a time until it was how I wanted, as opposed to cutting a lot off and regretting it. She even asked before using the hairdryer. I'm not sure if she has professional experience with autistic people, but I am, and I felt really comfortable and calm. I'd *highly* recommend her to fellow L2 support-needs autistics. She didn't mind me playing my Switch the whole time or that I'm not a talker. She created the exact style I envisioned, not changing too much and never getting too scissor-happy. She took into account my natural hair texture and used appropriate products and a diffuser so I could see the natural result. The whole time, she had a warm smile and it didn't feel awkward at all. I feel substantially better about my appearance now.
Previous:
I went here for an emergency fix after bleaching my hair orange and purple before an event (I know...). I was saved by Edite and their team, who in a short amount of time came up with an action plan and restored my hair to looking humanly acceptable. I wish I could have paid more and tipped but I'll be back for certain. A very reliable service within the Cambridge area.
Response from the owner:Hi Kit,
Thank you so much for taking the time to leave such a thoughtful review.
Whilst we were sad to see Dayane leave too, itβs wonderful to hear Lily was able to make you feel just as comfortable and listened to during your recent visit. Weβre so pleased you left feeling happy with your hair and that the experience felt calm, clear and supportive throughout.
Your feedback regarding Dayane, Lily and Edite is genuinely lovely to read, and we really appreciate you sharing how much their approach and care meant to you. Creating an environment where guests feel comfortable, understood and confident is incredibly important to us, so your comments will mean a lot to the whole team.
We look forward to welcoming you back again soon.
Kind regards,
Rush Hair and Beauty